The last time I posted on Access Elevation, I wrote about reports. Since I got more response from that post than I have gotten from any other post I’ve written I thought it might be helpful to take it to the next level.
In the last post I emphasized having good content, making your conclusions obvious, and sticking to a consistent format. In this post I’m going to dive a little deeper into what I meant by making your conclusions obvious.
First, let me point out that there are different levels of reports:
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Vertical - reports to your boss
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Horizontal - reports to your peers
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Internal - reports to people that know your ministry details (staff and team members)
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External - reports to people that don’t know your ministry details (volunteers)
The information is this post assumes a vertical report and would not necessarily apply to the other types of reports.
Making your conclusions obvious is not always easy. Chip and Dan Heath wrote about the “curse of knowledge” in their book Made to Stick (114). Basically, as someone who spends their entire time buried in the details of your ministry, (finances, small groups, children’s ministry, volunteers etc…) it’s going to be hard for you to recognize what’s really important; to you, it’s all important.
Every time someone asks you about the number of people on your small group rosters you say, “this week there are 1050…but we have also drastically improved our systems to get people plugged in, and we eliminated a lot of people from the rosters that weren’t really going to their group, and we just had several leaders quit, and we’re heading toward the summer, and, and, and…”
Your curse is the same as mine, you know too much about your area so when you produce a report you’re tempted to give too much information, or to qualify the information you’re giving…
What I’ve learned is that whatever metric you consistently show includes all that stuff – that is, if it’s the right metric! Sure, 1050 doesn’t tell every detail of the Small Group Ministry, but if that number is the right metric it will reveal the plot line, and for someone that doesn’t understand all of the nuances of your ministry, getting them to understand the plot is a HUGE win for your ministry.
John Bishop, Ministries Pastor
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Filed under: Church Planting |